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Bookings
Only once a complete booking form and a non-refundable deposit of 20% of tour price is received by 'Jujube' will confirmation be sent back to the client.The non-refundable 20% deposit which is inclusive of the total fare is required when submitting the completed booking form. The total amount of the tour must be received by 'Jujube' no less than six weeks before the departure date of the tour.
Cancellations
'Jujube' will refund a percentage of the booking fees apon reciept of a written cancellation.
Cancellation fees:
100% of fare0-7 days
50% of fare8-21 days
Deposit only22-42 days
In the event of 'Jujube' canceling a tour all monies will be refunded. The 'CLIENT' will not hold 'Jujube' responsible for damages caused by accommodation or facilities becoming unavailable on tour. In this regard no refunds will be made what so ever.
Travel documents and insurance
All travel documents, passports, Visas and other relevant certificates must be valid.
'Jujube' suggests that all clients should have travel and medical insurance. The 'CLIENT' is aware of his/her responsibility to arrange and organize all of his/her travel and insurance documents.
Luggage
One bag of no more than 12 kilograms and a day bag is allowed per person. 'Jujube' has the right to refuse excess baggage.
Health
The 'CLIENT' must be aware of a certain level of physical fitness on the tour and acknowledges that he/she is medically fit and capable of participating in the tour.
Terms and conditions
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